Contact
Contact and business details
Use this page for support, legal requests and payment-review checks. It helps customers and payment providers verify how to reach ZikoraMusic.
Support
For account, payment, artist onboarding or technical questions, contact us through the details below.
General support email
Legal and compliance email
Support hours
Monday to Friday, 09:00 - 17:00 UTC
Business details
These details are shown for transparency and payment-provider review.
Legal business name
ZikoraMusic
Add your official registration number, VAT number and business address in the environment settings before sending the site for payment review.
How support works
ZikoraMusic handles product, payment and artist support through email and the in-account support inbox.
- Use the support page in your account for the fastest handling and clear ticket history.
- Include your account email, order reference or artist application reference when relevant.
- Payment issues, failed activation and checkout questions are reviewed as priority support cases.
- We may request extra details to verify ownership, prevent fraud or resolve billing disputes.
Billing and payment information
The platform sells digital subscriptions, artist packages and selected artist-facing products.
- Core subscription and package pricing is currently presented in EUR.
- Checkout is routed through enabled providers such as Stripe or Mollie.
- Successful payments activate access on the corresponding account or artist profile.
- For billing questions, contact support before opening a payment dispute whenever possible.
Pricing and checkout
ZikoraMusic currently presents subscription prices in EUR and sends checkout through Stripe or Mollie depending on availability.